Customer Success Stories and Testimonials


 

Other Testimonials

Superior Customer ServiceS18TAFGFN "The glove is so dexterous, I can keep them on and put my hand in my pocket and feel the difference between a dime and nickel."-Ralph W., File Room Supervisor (Westervelt Lumber, Alabama) "Very responsive and informative group to work with. Customer service reps are very knowledgeable and suggest products that would be of use based on the discussions I have had with them on what we do and how we are doing it.” -Jerry H., (Sterling Process Engineering & Services, Inc.) “Customer service is very prompt, friendly, and knowledgeable. The glove chosen fit the need that it was selected for. Very good customer service and follow up.” -Mike J., (Kone Inc – TX) “Very easy to work with.” – Darren P., (Mercy County Engineer)

alta-steel 62x62 #S18TGFN "The gloves seemed to help the operator maintain dexterity while providing protection from contaminants. Residual chemicals on the exterior of waste drums were prevalent, and the sample provided more than adequate protection for the conditions that existed. The fabric is breathable and very comfortable in comparison to the bulkier leather gloves worn for protection from sharp objects. Working with bung wrenches and other tools on site while wearing these gloves made the tasks easier to accomplish since there was no loss of dexterity in the digits. Since the gloves were more comfortable, the users were less likely to remove the PPE at any given time while performing the task at hand. Thank you again for the samples. It is nice to be able to test out the product prior to making bulk purchases.” –Michelle M., Environmental Engineer of Integrated Mission Support Service for NASA (John F. Kennedy Space Center in FL) View case study

alta-steel 62x62 “I wanted to take this opportunity to relay some important information regarding our Superior Glove Advocate Hand Protection Program you began for us in 2014. When we met the first time to discuss the program and outline our goals you told us you would do three things:
  • Reduce hand and arm injuries
  • Reduce overall glove and safety costs
  • Reduce redundancy and ensuring the right glove is being used
I am very happy to announce that as a team we have all done this together and I wanted to share the stats over the last year:
  • Hand injuries fiscal 2014 - 57
  • Hand injuries fiscal 2015 - 9
  • This is a reduction of 84%
  • Glove spending fiscal 2014 - $333,304
  • Glove spending fiscal 2015 - $176,714
  • This is a reduction of over $156,000 = 47%
We are very happy with yours and Superior Glove’s efforts and expertise to help us in achieving these results." Lucy N., (Senior Buyer) View Distributor's Story

“I like the customer care Superior Glove has with their customers. This is why I am switching to Superior Glove for all our gloves.” View item

“Thanks to the expertise of Superior Glove representatives, we were able to offer our workers gloves and sleeves that met our expectations.” Stéphane C. (Director, Cultural and Athletic Services – City of Acton Vale) View item - S10NXFN View item - KBKB1T View case study

“We find them preferred by the skilled trades personnel over the others we were using, as well as more durable. They are now our designated glove for use when a cut resistant glove is a potential way to reduce the risk of lacerations.” Randy C. (CHRP - Field Personnel Advisor, PCL Constructors) View item

“Our production team loves them!! I have just ordered some more … and will have to keep ordering until every operator has a pair. They seem to be very durable and are standing up well against the use we put them through.” Nora G. (Facilities Assistant, Microspec Corporation) View item

“This glove has surpassed my expectations of what a genuine work glove can do - Extreme high performance! I work in the Oil and Gas Industry which can destroy inferior gloves quickly, these gloves have stood up against everything I put them through...great comfort, dexterity, and TOUGH!” Ben L. (Rescue Technician / Safety Advisor, HSE Integrated Ltd.) View item

“We have 1500 employees wearing gloves. We buy 80% of our gloves from Superior. We get called weekly by the competition, but I stay with Superior because of the service we get from them; our rep knows our processes very well. The price is also a big factor.” Carl B. (HSE Coordinator) View case study

“I always say to people - if you want to go for quality, you go to Superior. ” Stan R. (Sales Professional, Red Deer and Central Alberta) View case study

“The confidence that I have when I give out this glove makes you a little bit happier. It makes you more at peace with yourself. You know you’re issuing a good product to your workers. It’s good stuff.” Rafael B. (Purchaser, Vitrum Industries) View case study

blr-logo “I deal with about 10 other large suppliers across Canada —by far the customer service and expertise the Superior Glove team offers goes above and beyond.” Bill D. (Account Manager, BLR Safety & First Aid)

“We tried at least five other sleeves before these ones! And we’ve dramatically reduced risk of injury.” Daryl K. (Sr. Facility EHS Specialist, Parker Hannifin Corp) View item - KPW View case study

“We’ve chosen Superior as one of our top-tier suppliers because of the product they have and the representation… they have what we need.” Chris C. (Business Development Manager, Commercial Solutions) View Distributor’s Story

“I don’t know how Superior Glove makes any money. Our main welder is still on the same pair of gloves (505BUWS) and he is very impressed as they are showing no signs of wearing out. We will be purchasing these as well as your S13FGFNT from now on. Thank You very much for assisting us with our glove needs, I will be sure to inform our other divisions of the great long lasting products that are made by Superior Glove.” Eric M. (Safety Coordinator, Allied Blower & Sheet Metal)

“Whole Foods will now be buying the Sure Knit™ Cut Gloves and the Baker’s Mitts/Gloves. Your assistance here was key in getting those gloves to the right stores for testing and approval. Thank you … you can be sure you’re the first vendor I think of when I need a glove.“ Denise V. (National Sales Account Manager, Northern Safety & Industrial) View item

“We have been extremely satisfied with not only the support we get from Superior Glove, but also the quality and array of products that they offer. They are never more than a phone call away to answer all technical questions and attend to every detail of our inquiries. With Margaret as our rep and Superior on our side we look forward to a very long and prosperous relationship.” Bryan G. (Store Manager, Safety Station)

“Our company, S.O.S. Trade & Supplies LTDA, located in Colombia, South America, has had the privilege of distributing SUPERIOR GLOVE WORKS products for the last four years. This allows us to differentiate ourselves from other hand protection suppliers, because of the innovation and technological advancements of the products. The quality, performance, ergonomics and safety levels that SUPERIOR GLOVE WORKS products provide ensures the permanent loyalty and satisfaction of our customers. Thanks SUPERIOR GLOVE WORKS for providing safety to thousands of Colombian workers!” Aldo O. (Commercial Manager, S.O.S. TRADE & SUPPLIES LTDA.)

“I started using Superior Glove in 2013. I have worked with many other glove companies in the past and none compare to Superior. Superior Glove and our representative Jean introduced me to ways that I can offer high quality products to any customer while still delivering cost savings. Additionally, it is refreshing to know that there is a company manufacturing many of these solutions in North America. The Superior team is always there to answer my questions and provide samples and order fulfillment in a timely manner.” Mark L. (Product Manager, Labsource)

“They’re the best thing we’ve found to date after trying over 28 different samples/pairs. Thank you very much.” Erik S. (Plant Manager, Cherne Industries) View item

“We are extremely pleased with the field support, training and the value Superior Glove brings to our end users.” Gloria G. (Product Manager -Safety, IDG-Industrial Distribution Group)

“We have been thoroughly impressed on the quality services and products from Superior Glove Works Ltd. They are extremely friendly, trustworthy, professional and supportive. It is always a pleasure to work with them.” Jefferson S. (Managing Director, Durasafe Pte Ltd.)

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